Contact
Contact WarmGearReport about a pick, a correction or a safety report
We read every message, and we fix what we got wrong in the open.
Email uscontact@warmgearreport.com
Safety reports firstA pack that overheated or a recall we missed. How we correct
An order or a return?Write to the store you bought from.
After you write
What happens after you contact us
We read it
Safety reports are read first.
We check the source
The maker's page, the report on file or the CPSC notice.
We fix the page
The guide is corrected and says so.
We reply
When there is something to tell you.
Corrections policy
How we correct a guide
With heated gear, a wrong fact can matter for safety.
What counts
- A spec, runtime or size that doesn't match the maker
- A recall or CPSC warning we missed
- A quote that isn't what the owner wrote
- A dead or wrong store link
What we do
- Check it against the source on file
- Fix the page, with a note at its foot
- Move or remove a pick if the fix changes its place
- Take down a quote when its writer asks
What we won't change
- A ranking, because a brand asks
- A con that many owners report
- The order, in return for payment
We can't give medical advice (ask your doctor) or test a product you send. How we pick